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Cancellation Policy

Cancellation Policy for rkbasket.com

At rkbasket.com, we understand that sometimes you may need to cancel an order. Please review our cancellation policy below to familiarize yourself with our procedures.

1. Cancellation Timeframe:

  • Orders can be canceled within 24 hours of purchase. Beyond this timeframe, the order may have already been processed and shipped.

2. Cancellation Process:

  • To cancel an order, please log in to your account and navigate to the order history. Click on the order you wish to cancel and follow the provided instructions.
  • If you encounter any issues or need assistance, contact our customer support team at support@rkbasket.com.

3. Refund Policy:

  • If the cancellation is requested within the specified timeframe, a full refund will be issued to the original payment method.
  • Refunds may take 5-7 business days to reflect in your account.

4. Exceptions:

  • Customized or personalized items may not be eligible for cancellation once the production process has begun.
  • Perishable goods, such as fresh produce, cannot be canceled once the order has been prepared for shipment.

5. Changes to Orders:

  • Once an order is placed, changes to the items, shipping address, or other details may not be possible. Please review your order carefully before confirming.

6. Order Processing:

  • Orders are processed promptly to ensure quick delivery. Once an order is processed, it may not be possible to cancel.

7. Communication:

  • We will communicate with you throughout the cancellation process to keep you informed of any updates or issues.

8. Contact Information:

  • For any cancellation-related inquiries, please contact our customer support team at support@rkbasket.com.

Note: This cancellation policy is subject to change, and any updates will be reflected on this page.

Thank you for choosing rkbasket.com. We strive to provide the best shopping experience for our customers.